Frequent questions

How were the households selected for smart meter installation?

How will you be informed if your household was selected for the pilot project?

How is the smart meter installed?

Does the pilot project involve any costs for consumers?

Does using a smart meter and switching to time-of-use pricing guarantee savings on your electricity bill?

What is smart metering?

How were the households selected for smart meter installation within the pilot project?

Would a smart meter network reduce the frequency of power outages?

Can a smart meter measure the energy I produce through solar panels?

How do I interpret the data on the smart meter display?

Are smart meters safe?

How will I be informed if I have been selected for the pilot project?

How is a smart meter installed?

Will my bill look different after the smart meter is installed and used?

Who has access to my data?

What impact does smart metering have on my bill?

Does the pilot project include costs for consumers?

What happens after the pilot project is completed?

Who should I contact if I have questions about how my smart meter works?

What should I do if the power supply is interrupted and I have a smart meter installed?

If the power goes out, does the smart meter lose its data?

Does using a smart meter and switching to time-of-use tariffs guarantee savings on my bill?

What should I do if I want to install a smart meter but I am not covered by the pilot project?